Shipping policy

Thank you for shopping with Aakara. Every product is made to order, which means production begins only after an order is placed. This allows every item to be created specifically for you.

Order Processing

Orders are typically processed within 2 to 5 business days.
During periods of high demand, processing may take slightly longer.
Orders are processed on business days only, excluding weekends and public holidays.

Shipping Time

Once your order has been produced, it is shipped to the delivery address provided during checkout.

Estimated delivery times:

Metro cities: 3 to 6 business days
Other locations across India: 4 to 8 business days

Delivery times are estimates and may vary depending on the courier, weather conditions, public holidays, or other factors beyond Aakara's control.

Shipping Charges

Shipping charges, if applicable, are calculated and displayed during checkout before payment is completed.

Any free shipping offers will be clearly mentioned on the website.

Order Tracking

Once your order has been shipped, a tracking link or tracking number will be shared via email or SMS, allowing you to monitor your shipment.

Delivery Delays

While every effort is made to deliver orders within the estimated timeframe, unexpected delays may occasionally occur due to courier operations, weather conditions, or other unforeseen circumstances.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

Aakara is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided during checkout.

Lost or Damaged Shipments

If your package arrives damaged or appears to be lost in transit, please contact support as soon as possible with your order number and relevant details. Assistance will be provided to help resolve the issue.